The Management Masterclass

From the book "The Management Masterclass" by Emma De Vita-

• Authenticity
• To be authentic is to be real, genuine, trustworthy. An authentic person is true to his or her own character.
• Sell your differences.
• Remember your roots.
• Break the mould.
• Communicator
• Make time and take time.
• Clear you rmind.
• Give your undivided attention.
• Don't interrupt.
• Ask what they mean.
• Check body language.
• Keep your opinions to yourself.
• Check what they really feel.
• Hear what's not being said.
• Play back what you've heard.
• Getting stuff done
• Decide on just a few things to get done.
• Slow down- give each task the time it deserves.